Assurances Palladium Insurance Group and its subsidiaries (“Palladium”) provide insurance brokerage, risk management and related services to its corporate, association and individual clients (“Clients”).
Your knowledge of and consent to Palladium’s collection, use and disclosure of your Personal Information is critical. We rely on the following actions by you as indications of your consent to our existing and future Personal
Palladium will only collect, use or disclose Personal Information that is necessary for the Identified Purposes or as permitted by law. If we require Personal Information for any other purpose, you will be notified of the new purpose, and subject to your consent, that new purpose will become an Identified Purpose. Palladium will collect Personal Information only by fair and lawful means. We will retain personal Information only as long as necessary for the fulfilment of the Identified Purposes.
We restrict access within our organization to Personal Information about Clients and Participants to those employees of ours and our affiliates who need to know that information in order to provide products or services to our Clients and Participants. We have in place physical, electronic and procedural safeguards appropriate to the sensitivity of the information we maintain regarding Clients and Participants. Safeguards will vary depending on the sensitivity, format, location, amount, distribution and storage of the Personal Information. Palladium uses 128-bit secure socket layer (“SSL”) encryption to provide its customers with confidence in transmitting Personal Information to Palladium.
Your Personal Information will be stored and can also be accessed at the Palladium office with which you do business. For a complete list of our offices, please visit our website at www.palladiuminsurance.ca.
You may also withdraw your consent to any use or disclosure of your Personal Information (which may limit or terminate the products and services that Palladium provides to you) by writing or sending an email to us at the above address. We will need to validate the identity of anyone making such a request to ensure that we do not provide your information to anyone who does not have the right to such information. Normally we will respond to access requests within 30 days.
Please write to us at the address above or through our Web site to file a privacy complaint. Should we fail to resolve a complaint to your satisfaction or within a reasonable delay, you may contact the Office of the Privacy Commissioner of Canada during business hours at 1 800 282 1376 or at www.privcom.gc.ca.