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Testimonials

We think what our clients have to say about us matters a lot more than anything we can tell you about ourselves. We’re proud to share some of the comments our clients have made about their experience with Palladium Insurance.

I used to be insured with one of the large direct carriers and it always felt impersonal. Since I switched 4 years ago to Palladium Insurance I feel like they really know me and my family’s needs. Not only is the service personalized but the people really know their business!

Ian Keith

We like the personal service. People at Palladium know you by name not your file number

Susan Lovell

Our experience with Palladium has been wonderful. We started off with our commercial insurance, Then we transferred home and car insurance. Now we are transferring our disabilty insurance and starting some long term financial planning products with Palladium. They have found ways to increase our coverage, decrease our expenditures and offered us products and services we had no idea existed. We would recommend them to anyone.

Pam and Ken Crossman

Over the years I have had a lot of experience with insurance and insurance agents.  While the product offerings are substantially the same, the difference-maker is customer service.  My dealings with Chris at Palladium Insurance have been professional.  He understands the industry and knows what products provide best value.  I find Chris to be very responsive and a straight-talker who makes sense out of a complicated industry.  I have, and will continue to, recommend Chris for those who need advice or require insurance for their person, home or car

Larry Johnson

I have been very pleased with the level of service and how palladium has made sure my policy is tailored to my family’s specific needs. They took the time to ensure our coverage for both home and auto is both sufficient and economical

Daren MacGowan

We have been clients of Palladium Insurance for a number of years and are extremely happy with the service we receive.  When we recently lost our home in a fire, Tim and Billy came to offer support, advice and information as soon as we called the office.  They have helped us through our claim and treated us with care and concern.  We highly recommend Palladium Insurance.

David Hobin & Karen Pogue

Palladium Insurance provides top-notch service. Chris helped me make a smooth transition to a new insurance company where I’ve been very pleased with the support and savings!

Eric Ramsden

When I bought my first home I had no idea what I needed for insurance coverage. Billy worked through it all with me. He even dealt with my lawyer! He made a stressful time much easier.

Matt Holland

Stephen is always available when I have a question or if I have to make a change to my policy. He answers my emails even after office hours!

Brad Cavanaugh

The service at Palladium Insurance is stellar! I can always speak to someone when I call. Voicemail doesn’t exist there!

Pam & Dan Miner

I purchased my first automobile and placed my insurance with Palladium Insurance. Stephen was knowledgeable and helpful and found me a very competitive price. I have recommended Palladium Insurance to my friends.

Mitchell Morrison

Billy helped me understand the coverage that I was buying and explained my best options. I trust Palladium Insurance to be there when I need them.

Don Jones

As a long time client of Palladium Insurance, I am always pleased with the excellent quality service provided to me by their knowledgeable staff.

They have consistently backed & assisted me on those occasions where I really needed insurance.

Michael Christian

Palladium Insurance was able to save me money on my business insurance. Billy shopped the market to give me the best price for the coverage I needed.

Jonny Lapierre

I would like to commend you on your top-notch service. Your efficiency and attention to detail is very much appreciated. These days, it seems hard to find good customer service, but your firm is the exception. You’re always friendly and easy to deal with, even if we throw you something that needs to be dealt with at the last minute.

Keep up the excellent work.

Valerie Lee
Comptroller, Bradford Construction

My experience in dealing with Palladium Insurance has been a very positive one. I am confident in their knowledge and experience in providing insurance to the funeral and cemetery business and I am very pleased that they have developed a new National insurance program specifically designed for our business sector. Palladium Insurance has certainly raised the bar in providing ‘Peace of Mind’.

Michael G. Sheedy,
Vice-President Operations, Pinecrest Remembrance Services

Tim and Mavis are very friendly, approachable and extremely competent in the areas of business insurance and group benefits. This is why I trust doing business with Palladium Insurance.

Jay Litkey
President & CEO, Embotics Corporation

We at Neutronics have been clients of Palladium Insurance for over 10 years. We have always been pleased with Palladium’s pursuit of the best benefit package for our team even as it grew over time and our needs continued to change.

Thanks Tim, you have built a strong business in helping ours and many others.

Dave Stubbs
President, Neutronics Components Ltd.

Design 1st engaged Palladium Insurance to act as a broker to develop our first group insurance program. With their vast and detailed knowledge and experience, they carefully explained the choices available in the group insurance market. From this the Palladium team designed and implemented an employee benefits plan that was most appropriate to our needs at the most competitive price. More than this, they helped us understand the three top plans we could choose from, including the variations in making claims, use of the web, and additional ongoing administrative costs. They handled the onsite interviews, paperwork and setup with little effort on our part. They made it easy. Mavis Wenmann and Tim Snelling were friendly, approachable and they DON’T hide behind voicemail. After a year with Palladium as our Group Insurance broker, they have been everything we expected in terms of reputation, service and support.

Kevin Bailey
President
Design 1st

I wanted to thank you for all your help this past year. Your experience, responsiveness and knowledge have been evident in all of our dealings. Our insurance needs cover a fairly broad spectrum. With the personal and business events we have had in the past year, we have had to not only create new policies but unfortunately make claims on existing ones. All of our requests and concerns have been promptly looked after. As a result Mike and I feel very well taken care of.

Jean Spicer & Mike Beun

I have been using Palladium Insurance for both my personal and business requirements. Mavis has been instrumental in the implementation and ongoing servicing of our Group Benefits program. Patricia and Tim have been great getting my personal insurance needs looked after. I wouldn’t hesitate to recommend Palladium Insurance.

Wendy Mason, AMP
Mortgage Agent Operations Manager
MortgageBrokersOttawa.com